8 WordPress Plugins For WIKI Knowledge Base On Your Website

1. KnowledgeBase Glossary, FAQ & HelpDesk ChatBot

This is an all-in-one WordPress plugin that integrates various functions related to the knowledge base for your website. Among the tools offered by this plugin, we find in particular an FAQ, a glossary, or even a ChatBot HelpDesk powered by AI.

KnowledgeBase X offers an attractive interface in total agreement with the niche. It is easily customizable. For example, you have the option of changing the display type. You can choose between viewing in standard Knowledge Base mode, FAQ mode, or as a single alphabetical glossary style.

As for the ChatBot HelpDesk, it is functional in any language. All the features of this plugin are compatible with all languages except the Glossary mode.

Key Features

2. WPHelpere Knowledge Base

WPHelpere is a solution designed to set up a Wiki knowledge base management system on any type of WordPress site. It can provide a Wiki for a group of products or for a single product. You can also add unlimited products and categories effortlessly. The user has a self-service platform where everything is accessible to him.

All of the functionality of this plugin, including its products and services, is operational in a single installation. Ajax-optimized live search helps your customers get instant results. No coding knowledge is required to build a knowledge base when you have the power of WPHelpere. The responsiveness of the plugin allows your customers to access knowledge base content across all devices.

Key Features

3. Heroic Knowledge Base

Heroic Knowledge Base is a WordPress knowledge base plugin accessible to all, but also powerful and complete. Its main asset is performance. Indeed, thanks to the asynchronous JavaScript function (Ajax), this plugin allows you to add a powerful and searchable knowledge base that will generate results as the user types his request.

In addition, Heroic Knowledge Base offers cutting-edge features that are amazing to find in a free plugin. For example, we have content categorization, drag-and-drop content ordering, article attachments, display widgets, etc.

However, what really makes this plugin special is its built-in analysis and user feedback feature that allows you to collect information to improve your existing documentation, so that you can reduce support, save time and increase costs sales.

Key Features

4. BWL Knowledge Base Manager

As its name suggests, this plugin is a real knowledge base manager. Very practical for integrating a wiki function on your WordPress site.

The BWL Knowledge Base Manager plugin does not require any configuration to be operational. You just have to activate it after installation and that's enough. It is easy to customize and fully responsive. You users will therefore be able to access the wiki function from their mobile devices.

Thanks to BWL Knowledge Base Manager, you will be able to create a knowledge base related to your articles or your products. You also have a voting feature for your users and a comments form for negative votes; which will allow you to collect data.

Key Features

5. BetterDocs

If what you want is an all-in-one tool with multiple features, then BetterDocs is for you. It is an amazing and above all comprehensive plugin that offers out-of-the-box knowledge base templates for WordPress.

One of the great strengths of BetterDocs is that it offers an automatic table of contents; which means that as you build your documentation the plugin will add itself to this directory and give users an easy way to navigate with no extra effort on your part. Interesting isn't it!

In addition, it provides an instant response bot that searches for answers to common user queries; that harmonizes perfectly with the function of live search.

Key Features

6. WP Glossary

As the name suggests, the WP Glossary plugin helps you create your own glossary on your WordPress site. It can be of various types: Encyclopedia, Lexicon, Knowledge base, Wiki, Dictionary. It then provides you with a complete editor to create any type of publication, personalized or standard.

On the other hand, WP Glossary allows you to automatically create hyperlinks/phrases in your pages/articles. Whenever glossary terms appear in your pages/articles, they are automatically linked to their URLs. In this way, it improves search engine optimization by automatically linking each highlighted phrase or term to a dedicated term definition page.

Key Features

7. MinervaKB

MinervaKB is one of the Knowledge Base plugins that is enjoying increasing success recently. This Wiki manager comes with integrated Analytics. This means you can add a new document and instantly track its performance.

You have in particular the possibility of seeing what users searched for and which results they received. In addition, you have an analytics dashboard that provides information on views, likes, and dislikes through weekly / monthly graphs.

MinervaKB is compatible with several practical extensions for your WordPress site, like WooCommerce, Google Analytics, or even WPML for translations.

Key Features

8. DeepDocs

DeepDocs is the last on our list. It is a premium WordPress plugin that is only in its infancy on the Codecanyon platform. However, he shows encouraging signs of a future headliner in the field. We can also see it through the positive feedback from customers who have purchased it.

This plugin provides you with simple and efficient online documentation accompanied by a knowledge base that can be used by your users. It can thus provide your users with user manuals for your products. It comes with multiple styles and lives customization style options; you can change colors, sizes, and typo so that it can be easily integrated with your existing brand or website.

Thanks to its design architect, DeepDocs uses a custom database table away from WordPress posts and pages, reducing your post and section retrieval time.

Key Features