Elementor is one of the most-used plugins for WordPress that helps you build pages. Elementor Pro has a widget called a "form widget" that can be used to make a variety of forms to collect email addresses. When a form is submitted, it sends an email to both the WordPress administrator and the user.
Even though Elementor Form is very reliable, users can sometimes have trouble with it. One common problem with Elementor forms is that they don't send emails or email alerts.
You're in the right place if you've had the same problem. In this article, we'll explain why your Elementor form isn't sending emails and how to fix the problem.
Why Does "Elementor Form Not Sending Email" Happens?
When a form is submitted, Elementor Form is set up to send emails to both the WordPress administrator and the person who filled out the form. There are two possible reasons why your Elementor contact form isn't sending emails:
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- Emails from forms are going to spam.
Reason 1: Poorly Configured Form
Elementor forms automatically adjust to the settings that WordPress uses by default. So, if an Elementor form isn't sending emails, it's important to check the form configuration again. Here are some of the things that could go wrong:
- Missing Field ID: If your Elementor form builder shows a server error or an error occurred message, it means that a field ID is missing. You need to fix Elementor Form errors in this case.
- Incorrect form notification setup: Another reason is that your Elementor Form has the wrong email notification settings. Most of the time, this happens because the wrong From Email is set. So, to fix the problem, you need to check your Elementor Form notifications.
Sometimes, new themes or plugins can also make your forms stop working. In particular, new caching plugins can make it hard to submit forms. In that case, you can fix Elementor Forms by getting rid of any plugins or themes you just installed.
Reason 2: Form Submission Emails Are Going To Spam
Server errors and error messages mean that form submissions aren't going through, but it's also possible that your Elementor form submission emails are going to spam because of how WordPress handles email.
WordPress doesn't send emails to users, which you may or may not know. WordPress is not an email server. It is a system for managing content.
- The wp mail() function, which is part of the core code of WordPress files, is in charge of emails. The wp mail() function is used by plugins to send emails to WordPress.
- This email request is sent to the server of your hosting provider, which handles it with PHP email.
- Last, PHP tells the mail server at the hosting company what to do. Then, the email router on your host sends the emails to the right people.
How To Fix The "Elementor Form Not Sending Email" Problem?
WP Mail SMTP is a plugin for WordPress that changes how your site sends emails.
WP Mail SMTP sends all of your emails through an outside email provider instead of using your web server to send emails.
This will make sure that your emails are not lost or marked as spam.
We'll show you how to set up the plugin yourself if you want to.
First, go to your account area and get the WP Mail SMTP plugin. To get the zip file, click the Downloads tab and then the orange button.
Now you'll need to upload the plugin to your WordPress site. Make sure that the plugin is turned on.
Your browser will open to the WP Mail SMTP Setup Wizard. If you want to start it by hand, go to the WordPress menu and click on WP Mail SMTP » Setup Wizard.
With the help of the WP Mail SMTP Wizard, you can set up your new email service. This will fix the problem where your Elementor contact forms aren't sending emails.
Click the Let's Get Started button to begin.
Choose the email service you want to use from the list on the next screen.
How you choose a provider here will depend on a few things, such as:
- The volume of emails: Free email providers are best for small websites, while paid mailers give you more space.
- Types of emails: If you have an online store, look for a service that specializes in transactional emails.
Now is the time to go to the instructions for setting up your mailer. Need to set up more than one mailer? Once you are done with the Setup Wizard, you can do this in the Additional Connections settings. Then you can set up Smart Routing and choose a Backup Connection.
When you're done, go back to this guide.
In the next step, the wizard will turn on Better Email Deliverability and Email Error Tracking for you. We also suggest that you turn on "Detailed Email Logs" and "Weekly Email Summary."
With the Detailed Email Logs setting, Complete Email Reports will keep a basic record of each email sent from your site, including:
- Headers of emails
- Topic line
- Date Sent
- Status
And if you turn on the Weekly Email Summary, you'll get an email every week with full statistics about your WordPress emails.
Instant email alerts are also a feature that you should look for. They tell you if your site can't send an email, you can quickly figure out what's wrong and fix it.
when you have activated your email logging, you can also do -
- Save the full content of your emails
- Resend failed emails from your forms
- Store attachments uploaded through Elementor forms
- Track email opens and clicks for Elementor form notifications
When you're done with the Setup Wizard, you'll get a test email to make sure everything is working.
Lastly, WP Mail SMTP automatically sets up a log of email errors on your WordPress site. When you use WP Mail SMTP with your mailer service, you can use this log to figure out what's wrong if you have any email problems.
So, that's all! You've now fixed the problem with your Elementor form not sending emails.
Wrapping Up
You should have a backup just in case your Elementor form doesn't show up in your inbox again. You don't want to lose business because you didn't receive the form submission.
The contact form submissions from Elementor do not connect to a database. WP Mail SMTP is a good choice here because it can be used for storage, building all kinds of forms, and a lot of integration.
This article should have helped you figure out why your Elementor Form isn't sending emails and how to fix the problem quickly. If you have questions about it, feel free to leave a comment!
